IT support · practical AI · automation · Costa Blanca
Practical technology for your business
Technical support, useful automation, reliable backups and better organised digital tools for self-employed professionals and small businesses. Practical help, without unnecessary complexity: we solve real problems and improve what you already use step by step.
English, Spanish and Russian · Remote-first support · In-person support mainly from Dénia to Alicante
Practical services
Technical support and digital improvements without complicating your business.
Some clients need an issue fixed today. Others need to stop the same problem coming back every month. We start with what is useful and understandable.
Practical AI for small businesses
Simple uses of AI for replies, summaries, templates and everyday office work — without turning it into a big project.
We apply AI to concrete tasks: better replies to clients, document summaries, reusable templates, organising information and reducing repetitive office work. Always with human review and attention to data privacy.
Light automation
Less copying and pasting. More small routines that move information between forms, spreadsheets, files and messages.
We connect forms, email, spreadsheets, reminders and small databases to save time on administrative tasks. We start with simple, measurable processes instead of unnecessary large projects.
Digital organisation
Email, cloud tools, domains, passwords, access rights and documents organised so the business is not dependent on memory alone.
We review accounts, permissions, folders, email, domains, passwords and technical documentation so the business can work with more clarity and less dependence on one person knowing everything.
Backups and continuity
Backup checks, restore planning and practical protection against data loss, hardware failure and ransomware.
We design local, NAS, cloud or hybrid backups, with restore tests and clear recommendations. A backup that has never been tested is not a guarantee; it is only a hope.
Tools and cost control
Better use of Microsoft 365, Google Workspace and existing subscriptions. Alternatives only when they make sense.
We help configure, automate and organise the tools your business already uses. When a simpler, open or more economical alternative exists, we review it carefully and only recommend it if it fits your way of working.
Remote and local tech support
Help when something fails, needs configuration or should be documented before it becomes a recurring problem.
We solve incidents through authorised remote connection and, when needed, coordinate on-site work: computers, email, software, printers, slow systems, configuration and basic maintenance.
Networks, Wi‑Fi mesh and IP cameras
Stable networks for homes, offices, shops and small businesses: cabling, coverage, access points and cameras.
We install and review wired networks, Wi‑Fi mesh, access points, IP cameras and coverage for homes, offices and commercial spaces, leaving the setup more orderly and documented.
Internet, routers, WiMAX and Starlink
Practical help with rural internet, routers, provider issues, failover and connection stability.
We help with routers, providers, rural internet, WiMAX, Starlink, basic failover and stability problems, looking for a practical option based on the area, budget and importance of the connection.
Computers, printers and daily issues
Support for slow computers, printers, email, software, peripherals and the technical problems that stop work.
We review slow computers, printers, programs, email, access, peripherals and common errors. Whenever possible we solve it remotely; if on-site work is required, it is organised clearly.
Not sure which service fits? Tell us the situation and we will guide you before proposing changes.
Local IT support
Everyday IT, not just AI.
AI can help, but everyday IT needs real solutions: PCs, printers, Wi‑Fi, routers, cameras/CCTV, backups, email, accounts, cloud and networks.
Remote when sufficient; on-site when it adds value.
We work from a base in Benidorm with coordinated coverage across the Costa Blanca, mainly Alicante, Dénia, Marina Alta and Marina Baixa, depending on availability and scope.
First we understand what is failing, propose a practical solution and make clear what changed and what should be monitored. Remote support fits many software, email or account issues; an on-site visit makes sense when equipment, cabling, cameras, routers or printers need hands-on work.
Initial review
Quick digital-organisation check
Six questions to see whether backups, access, documents, tools or repetitive tasks should be reviewed before they become a problem.
- Where are the important documents and who can access them?
- Are backups automatic, and has anyone tested a restore?
- Which accounts, domains or email addresses are critical for daily work?
- Which repetitive tasks waste time every week?
- Could the business continue if one computer, cloud account or disk failed?
- Are you paying for tools that are not used well?
You do not need to answer everything: if several points sound familiar, write to us and we will look at where to start.
Tools and costs under control
We work with what you already use and propose alternatives when they make sense.
If your business already runs on Microsoft 365, Google Workspace or other services, we can help you configure them better, automate tasks and provide support. If there is a simpler or more economical way to do the same thing, we explain it without forcing you to switch.
- Review which tools you already use and which ones truly add value.
- Automate tasks within Microsoft 365, Google Workspace or other existing systems.
- Reduce repetitive work without changing everything at once.
- Organise documents, permissions, email and backups.
- Propose open alternatives only when they fit the business.
Plans and pricing
Clear options to start without unnecessary surprises.
Starting prices for one-off support, monthly maintenance and projects. We confirm the scope before working and discuss any extra costs before continuing.
Initial remote review
from 75 €
Remote diagnosis to find what is failing and what to prioritise.
- Devices, accounts, network and backups when possible.
- Risk summary and next steps.
View details
If anything needs work, hardware or licences, we quote it separately before continuing.
One-off remote support
from 35 €/h
For specific issues that can be checked remotely.
- No monthly fee or contract.
- Clear scope before we start.
View details
For email, programs, access, printers, backups or small day-to-day adjustments.
On-site support
from 55 €/h
When the problem needs a physical presence at the business.
- Devices, network, cabling, Wi‑Fi, cameras or printers.
- Area and travel confirmed in advance.
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Before travelling, we try to narrow the issue to avoid unnecessary visits.
Monthly maintenance
from 79 €/month
For businesses that want continuity, prevention and follow-up.
- Recurring support within agreed scope.
- Preventive checks and priority when available.
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We define what is included, what is not, and how extra work is handled before starting.
Network / Wi‑Fi / CCTV / backups
quote
Projects that depend on the premises, equipment, cabling and security.
- Local network, Wi‑Fi, cameras, NAS and backups.
- Hardware and materials quoted separately.
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We quote based on real details of the space and intended use before buying or installing.
Practical AI and automation
quote / demo
Small useful solutions for repetitive tasks and internal processes.
- Demos or small proofs of concept when useful.
- Always with human review and a practical focus.
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If it does not bring clear value, we do not sell it as a big project.
Indicative prices, excluding VAT. Before we start, we confirm scope, travel, hardware, licences and any third-party services.
Payment methods: bank transfer, direct debit/account charge for regular clients, cash, card/Stripe and PayPal, depending on the service and agreed quote.
If hardware, licences or materials are needed, we suggest reasonable options and separate the cost before anything is bought.
Remote support first
Clear steps before an on-site visit.
Many incidents can be handled remotely. If hands-on help is needed, we arrange a visit or repair with a trusted professional.
1Initial diagnosis by WhatsApp or call
2Remote connection with authorisation
3Fix, maintenance or recommendation
4On-site visit or trusted partner if needed
Payment methods
Flexible options depending on the service: invoice, bank transfer, card, PayPal or direct debit.
Contact
Start with a WhatsApp message.
Tell us what is happening, where the business is located and whether it is urgent. With that we can guide you without long forms or unnecessary steps.